{"id":443,"date":"2024-07-15T10:36:56","date_gmt":"2024-07-15T10:36:56","guid":{"rendered":"https:\/\/academic.softwareone.com\/help\/?post_type=ht_kb&#038;p=443"},"modified":"2024-07-15T10:36:56","modified_gmt":"2024-07-15T10:36:56","slug":"how-do-i-handle-errors-related-to-no-active-license-when-using-university-managed-software","status":"publish","type":"ht_kb","link":"https:\/\/academic.softwareone.com\/help\/knowledge-base\/how-do-i-handle-errors-related-to-no-active-license-when-using-university-managed-software\/","title":{"rendered":"How do I handle errors related to &#8216;no active license&#8217; when using university-managed software?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Directly contact the university&#8217;s software management or IT support team. Ensure your university account is active and you are eligible for the software.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Directly contact the university&#8217;s software management or IT support team. Ensure your university account is active and you are eligible for the software.<\/p>\n","protected":false},"author":9,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[22],"ht-kb-tag":[],"class_list":["post-443","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-product"],"_links":{"self":[{"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/ht-kb\/443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/comments?post=443"}],"version-history":[{"count":1,"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/ht-kb\/443\/revisions"}],"predecessor-version":[{"id":444,"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/ht-kb\/443\/revisions\/444"}],"wp:attachment":[{"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/media?parent=443"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/ht-kb-category?post=443"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/academic.softwareone.com\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}